Legal
The terms and policies that govern your use of BaridX and the shipments you send with us. Each one shows when it was last updated.
Using BaridX
Terms and Conditions
These Terms govern your use of the BaridX website, the customer portal and the shipping services BaridX provides. Please read them with the Privacy Policy, the Claims Policy, the Return Shipment Policy and the Refund & Cashout Policy, which form part of them.
Last updated 4 October 2026
Privacy Policy
This policy explains what personal data BaridX collects, why and on what legal basis, who we share it with, how long we keep it, and the rights you have under the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL) and its regulations.
Last updated 4 October 2026
Shipping with us
Claims (Compensation) Policy
This policy explains when and how BaridX compensates for a shipment that is lost or damaged while in our care, how to make a claim, and how long each step takes. It forms part of the Terms and Conditions.
Last updated 4 October 2026
Return Shipment Policy
This policy explains when a shipment is returned to the sender, what we do before returning it, and who bears the cost. It forms part of the Terms and Conditions.
Last updated 4 October 2026
Refund and Cashout Policy
This policy explains how you can cancel a booking, when and how we refund, and how your BaridX wallet balance can be used or cashed out. It forms part of the Terms and Conditions.
Last updated 4 October 2026